Terms and Conditions

​

 

1. PROVIDER

 

This website and the digital products offered through it are operated by:

 

Adwoa Theresa Adu-Sanyah

Trading as Adwoa Theresa

c/o Postflex #7630

Emsdettener Str. 10

48268 Greven

Germany

 

Email: info@adwoatheresa.com

Website: www.adwoatheresa.com

 

In these Terms and Conditions, “Adwoa Theresa”, “we”, “us” and “our” refer to Adwoa Theresa Adu-Sanyah.

 

2. SCOPE

 

These Terms and Conditions apply to contracts concluded through www.adwoatheresa.com for digital content and digital services, including:

 

• self-paced online programmes;

• contemplative courses and digital editions;

• music, audio works and downloadable sound files;

• recurring subscriptions and access plans;

• access to Penumbrata and The Lattice where offered through the website; and

• other digital works expressly identified on the relevant product page.

 

The description, price, access period and material features shown on the relevant product or checkout page form part of the contract.

 

Any conflicting terms submitted by a customer do not apply unless we expressly agree to them in writing.

 

3. ELIGIBILITY

 

Purchases may be made only by persons aged 18 or older who have the legal capacity to enter into a binding contract.

 

By placing an order, you confirm that the information you provide is accurate and that you are legally entitled to use the selected payment method.

 

4. CONSUMERS AND BUSINESS CUSTOMERS

 

A “consumer” is a natural person who enters into a transaction predominantly for purposes outside their trade, business or profession.

 

A “business customer” is a natural or legal person, or a partnership with legal capacity, acting in the exercise of their trade, business or profession.

 

Mandatory consumer-protection rights remain unaffected by these Terms.

 

5. CONTRACT LANGUAGE

 

The language of the contract is English.

 

6. CONCLUSION OF THE CONTRACT

 

The presentation of a product, programme, subscription or other digital work on the website does not itself constitute a binding offer.

 

By completing the checkout process and selecting the button that clearly indicates an obligation to pay, you submit a binding order for the selected product or access plan.

 

A contract is concluded when we:

 

• send you an order or access confirmation;

• make the purchased digital content available to you; or

• otherwise expressly accept your order,

 

whichever occurs first.

 

If we cannot accept an order, any payment already received for that order will be refunded.

 

A request for Private Inquiry or Private Consideration is not a booking, acceptance or contract. Private work is considered separately and becomes binding only through an individual written agreement or express written acceptance.

 

7. ORDER INFORMATION

 

Before submitting an order, you will be able to review and correct the information entered during checkout.

 

Order and contract information will be provided electronically, normally by email, and may also be available through your website member account.

 

You are responsible for providing a valid email address and for keeping a copy of your order confirmation, these Terms and the applicable product description.

 

8. PRICES

 

The price displayed on the relevant product or checkout page at the time of purchase applies.

 

Unless stated otherwise, prices are shown in euros and include applicable statutory value-added tax where legally required.

 

Any additional charges will be displayed before the order is submitted.

 

Where a payment provider performs currency conversion, the conversion rate and any related fees may be determined by that provider or the customer’s financial institution.

 

9. PAYMENT

 

Available payment methods are displayed during checkout.

 

Payments may be processed through Wix Payments and associated payment providers. Depending on availability and location, payment options may include payment cards, PayPal, Apple Pay or Google Pay.

 

The customer authorises the selected payment provider to charge the amount shown at checkout.

 

If a payment is declined, reversed, charged back or otherwise not completed, we may withhold or suspend access until valid payment has been received. This does not limit any statutory rights of either party.

 

10. DELIVERY OF DIGITAL CONTENT

 

Unless a different delivery date or release schedule is stated on the product page, purchased digital content is generally supplied after successful payment by:

 

• providing online access;

• enabling access through a member account;

• providing a download;

• sending an access link; or

• granting access to the relevant digital environment.

 

Programmes may release material immediately, progressively or according to a stated schedule. The applicable structure will be shown before purchase.

 

You must provide a working email address and maintain the technical requirements reasonably necessary to access the content.

 

11. MEMBER ACCOUNTS

 

Some digital products require a Wix member account or an account within the relevant digital system.

 

Account credentials are personal and must not be shared, transferred, sold or made available to another person.

 

You are responsible for maintaining the confidentiality of your login details and for activity performed through your account unless it results from circumstances outside your control.

 

Please notify us promptly at info@adwoatheresa.com if you believe that your account has been accessed without authorisation.

 

12. SUBSCRIPTIONS AND RECURRING PAYMENTS

 

Where a product is offered as a subscription, the following information will be displayed before purchase:

 

• the subscription price;

• the billing interval;

• the principal features of the subscription;

• whether the subscription renews automatically;

• the minimum duration, if any; and

• the available cancellation method.

 

An automatically renewing subscription will renew for the period disclosed at checkout unless it is cancelled before the next billing date.

 

You may cancel an eligible subscription through your member account or by contacting info@adwoatheresa.com.

 

Ordinary cancellation stops future renewal and takes effect at the end of the current paid billing period unless the product page or mandatory law provides otherwise.

 

Cancellation does not automatically entitle the customer to a refund for a billing period that has already begun. Statutory withdrawal, termination and conformity rights remain unaffected.

 

We will not apply a new subscription price retroactively. Any price change affecting future renewal periods will be communicated in advance and implemented only where legally permissible. Where consent is legally required, the change will not take effect without that consent.

 

13. PENUMBRATA AND THE LATTICE

 

Penumbrata and The Lattice are separate, evolving digital environments.

 

Their precise content, functionality, access duration, billing model and technical requirements are described on their respective product or system pages.

 

Because these environments may evolve, their materials, presentation and organisation may be developed over time. Any modification will remain subject to applicable statutory requirements governing digital products and digital services.

 

Access to one system does not include access to the other unless this is expressly stated at checkout.

 

Subscription or product access does not include individual interpretation, personal consultation, direct messaging, private teaching or personal access to Adwoa Theresa.

 

14. ONLINE PROGRAMMES

 

Online programmes are self-directed unless the relevant product page expressly states otherwise.

 

Purchase of a programme does not include:

 

• individual coaching;

• personal feedback;

• live teaching;

• Zoom sessions;

• private consultation;

• direct messaging;

• emotional support;

• community access; or

• personalised spiritual interpretation.

 

The programme description shown before purchase determines the included materials, release schedule and access period.

 

The customer is responsible for deciding how and whether to engage with the programme materials.

 

15. MUSIC AND AUDIO WORKS

 

Music and audio may be offered for streaming, preview, purchase or download.

 

The availability of streaming or downloading is specified for the individual work.

 

Purchasing or accessing a music or audio work grants only a personal, non-exclusive, non-transferable licence for private use. It does not transfer ownership of the copyright, master recording, composition or other intellectual-property rights.

 

Unless expressly authorised in writing, music and audio may not be:

 

• redistributed or uploaded elsewhere;

• publicly performed for commercial purposes;

• resold or sublicensed;

• sampled, remixed or incorporated into another work;

• used in advertising, films, videos, applications or commercial environments;

• used to train, test or develop artificial-intelligence systems; or

• made available through file-sharing or similar services.

 

Separate licensing may be requested through info@adwoatheresa.com.

 

16. PERSONAL LICENCE

 

Unless a product page expressly provides otherwise, all purchased digital content is licensed to one customer for personal, private and non-commercial use.

 

The licence is limited, non-exclusive, non-transferable and non-sublicensable.

 

You may download and store content where a download function is expressly provided. The absence of a download function does not authorise copying, screen recording, audio recording or extracting content from the website or system.

 

17. INTELLECTUAL PROPERTY

 

All original text, music, audio, programmes, recordings, concepts, system structures, visual works, course materials and other content made available through the website are protected by applicable intellectual-property laws.

 

All rights not expressly granted under these Terms are reserved.

 

You must not reproduce, distribute, publish, transmit, sell, license, adapt, translate, reverse engineer, scrape, systematically extract or commercially exploit protected content without prior written permission.

 

You must not remove copyright notices, authorship information, watermarks or other rights-management information.

 

18. PROHIBITED USE

 

You must not:

 

• share access credentials with another person;

• attempt to bypass access or payment restrictions;

• interfere with the security or operation of the website or a digital system;

• introduce malware or harmful code;

• use automated systems to scrape, copy or extract content;

• use the content for unlawful, misleading or abusive purposes;

• impersonate another person;

• infringe our rights or the rights of another party; or

• use purchased content to create or market a substantially copied or derivative commercial product.

 

19. NATURE OF THE WORK

 

The website and its materials are artistic, educational, philosophical, contemplative and spiritual in nature.

 

They are not medical, psychiatric, psychological, therapeutic, legal, financial or other regulated professional advice.

 

They do not provide diagnosis, treatment, crisis intervention or emergency assistance.

 

The content is not a substitute for care from an appropriately qualified professional. If you are experiencing a medical or mental-health emergency, contact the appropriate emergency service or qualified professional in your location.

 

No particular personal, spiritual, emotional, financial or professional result is promised or guaranteed.

 

Spiritual perception and contemplative interpretation are inherently individual. Customers remain responsible for their own decisions, actions and wellbeing.

 

20. NO PERSONAL ACCESS INCLUDED

 

The purchase of any programme, subscription, music work or digital product does not create a personal advisory relationship with Adwoa Theresa.

 

It does not include access by telephone, Zoom, email consultation, private message or any other personal channel unless an individual written agreement expressly states otherwise.

 

Customer-service communication concerning payment, access or technical problems is not a private spiritual consultation.

 

21. RIGHT OF WITHDRAWAL

 

Consumers may have a statutory right to withdraw from a distance contract within 14 days.

 

Full information about this right, its exercise and the model withdrawal form is provided in the separate Cancellation Policy available on the website.

 

For digital content not supplied on a physical medium, the statutory right of withdrawal may expire before the end of the 14-day period only where all legal requirements have been satisfied, including that:

 

• the consumer expressly consents to performance beginning before the withdrawal period expires;

• the consumer acknowledges that the right of withdrawal will be lost when performance begins; and

• the required contractual confirmation is supplied on a durable medium.

 

Acceptance of these Terms alone does not constitute that separate express consent and acknowledgement.

 

For services, different rules may apply. Where a consumer expressly requests that a service begin during the withdrawal period, the legal consequences described in the Cancellation Policy apply.

 

Mandatory withdrawal rights remain unaffected.

 

22. VOLUNTARY REFUNDS

 

Unless a product page expressly provides a separate refund promise, refunds are available only where required by applicable law.

 

A customer’s failure to use, complete or engage with accessible digital content does not by itself create a right to a refund.

 

This provision does not restrict statutory rights relating to withdrawal, non-supply, lack of conformity or other mandatory consumer protections.

 

23. CONFORMITY AND STATUTORY REMEDIES

 

Consumers retain all mandatory statutory rights concerning the supply and conformity of digital content and digital services.

 

Where a digital product is not supplied or does not conform to the contract, the consumer may be entitled to statutory remedies, including:

 

• supply or restoration of conformity;

• a proportionate price reduction;

• termination of the contract; or

• reimbursement,

 

subject to the applicable legal requirements.

 

Nothing in these Terms excludes or limits those mandatory rights.

 

24. UPDATES

 

Where updates, including security updates, are required to maintain the conformity of a digital product, they will be provided and communicated for the period required by law.

 

Customers are responsible for installing an update within a reasonable period after being informed of its availability and of the consequences of failing to install it.

 

This does not apply where installation failure results from inadequate instructions supplied by us.

 

25. TECHNICAL REQUIREMENTS

 

Access generally requires:

 

• a stable internet connection;

• a current web browser;

• a device capable of displaying or playing the relevant content;

• enabled audio output for music or spoken works; and

• any account credentials required for the relevant product.

 

Specific requirements will be disclosed where they materially differ from ordinary website use.

 

We do not guarantee compatibility with obsolete software, unsupported browsers, modified devices or every individual hardware configuration.

 

Statutory conformity obligations remain unaffected.

 

26. AVAILABILITY AND MAINTENANCE

 

We aim to make digital content and services available reliably but cannot guarantee that every element will be continuously available without interruption.

 

Temporary interruptions may occur because of maintenance, security work, updates, technical failures, internet outages or failures affecting Wix or another necessary service provider.

 

Where reasonably possible, planned material interruptions will be limited or communicated.

 

This section does not exclude statutory rights where a digital product is not supplied or does not conform to the contract.

 

27. SUSPENSION AND TERMINATION FOR MISUSE

 

We may temporarily suspend access where there are reasonable grounds to believe that:

 

• an account has been compromised;

• payment has not been completed;

• access credentials have been shared;

• protected content is being unlawfully copied or distributed;

• the website or system is being attacked or disrupted; or

• these Terms have been materially breached.

 

Where appropriate, we will give the customer an opportunity to remedy the breach before permanent termination.

 

Immediate action may be taken where necessary to protect security, intellectual property, other users or the integrity of the service.

 

Any suspension or termination remains subject to applicable consumer law and does not affect accrued statutory rights.

 

28. THIRD-PARTY SERVICES AND LINKS

 

The website may contain links to or integrations with third-party services, including payment providers, hosting infrastructure and external music platforms.

 

Third-party services operate under their own terms and privacy policies.

 

We are not responsible for the content or independent operation of external services, except to the extent that responsibility cannot legally be excluded or where the third party acts on our behalf in fulfilling our contractual obligations.

 

29. LIABILITY

 

We are liable without limitation:

 

• for intent and gross negligence;

• for injury to life, body or health;

• under applicable product-liability law;

• where we have given an express guarantee; and

• in any other case where liability cannot legally be excluded or limited.

 

For damage caused by slight negligence, we are liable only where an essential contractual obligation has been breached. An essential contractual obligation is one whose fulfilment is necessary for proper performance of the contract and on whose fulfilment the customer may ordinarily rely.

 

In such cases, liability is limited to damage that was foreseeable and typical when the contract was concluded.

 

The above limitations also apply for the benefit of our legal representatives, agents and persons engaged in performing the contract.

 

Mandatory consumer rights remain unaffected.

 

30. DATA PROTECTION

 

Personal data is processed in accordance with the Privacy Policy published on the website.

 

The Privacy Policy explains the roles of Wix, payment providers and other service providers involved in operating the website and fulfilling purchases.

 

31. CHANGES TO THESE TERMS

 

The version of these Terms in effect when an individual contract is concluded applies to that contract.

 

We may update these Terms for future contracts where necessary to reflect legal, technical or commercial developments.

 

Changes affecting an existing continuing subscription or digital service will be made only where legally permissible. Customers will receive appropriate advance information where required, and statutory rights concerning modifications and termination remain unaffected.

 

32. GOVERNING LAW

 

The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.

 

If you are a consumer habitually resident in another country, this choice of law does not deprive you of mandatory protections granted by the law of your habitual residence.

 

33. JURISDICTION

 

Mandatory statutory rules governing jurisdiction apply to consumers.

 

For business customers, the courts at our place of business have jurisdiction where such an agreement is legally permissible.

 

34. CONSUMER DISPUTE RESOLUTION

 

We are neither willing nor obliged to participate in dispute-resolution proceedings before a consumer arbitration board.

 

The former European Commission Online Dispute Resolution platform was discontinued on 20 July 2025 and is therefore not linked from this website.

 

35. SEVERABILITY

 

If an individual provision of these Terms is wholly or partly invalid or unenforceable, the remaining provisions remain unaffected.

 

The applicable statutory rule takes the place of the invalid or unenforceable provision.

 

36. CONTACT

 

Questions concerning orders, payments, access or these Terms may be sent to:

 

info@adwoatheresa.com